Always there, forever switched on
BSV delivers this with care. Above everything we genuinely prioritize your experience and outcome, furthermore our foundations will support you with:
- A dedicated Service Centre for any queries and support
- A team of technical staff who can be on-site, same day to rectify any faults your screen may have
- A team of electrical engineers who can repair any fault within North America
Our service framework and localized repair capabilities are unique in the LED industry. The framework is designed for efficiency of fault detection and repair, something that you can count on. No matter where your screen is; from Toronto to Henderson; BSV is here for you.
The Service team records every fault and call out throughout the life of your screen and we would like to share that data with you. As an example, our statistics in the Outdoor Media sector prove a 100% success rate of tending to faults within the agreed response times.
A real point of difference that BSV provides from a service standpoint is local, Australian based service and repair. The BSV LED repair team ensures an extra level of on-going quality assurance and means we’re never at risk of running out of spare parts.
Brian Freeman Commercial Director
Assets & Property, oOh!media